Temporary closure of Disneyland© Paris and of the Explorers Hotel - Explorers Hotel at Disneyland Paris
Last update: 18th March 2021
Dear Explorers and sailors,
Following the latest measures taken by the French authorities and Disneyland Paris closure and even if we had announced that the hotel would reopen on the 30th March, we are sorry to inform you that we have to postpone this reopening.
Sales on our website and at our partners are therefore also closed for any stay until April 30th 2021 included.
If you were to stay before this date, we are unfortunately obliged to reschedule your visit. Contact our booking service now to reschedule your stay: paris.reservations@explorershotels.com
However, stays scheduled from 1st May 2021 are maintained for the moment. And bookings at these same times remain open.
We are sorry for this unexpected turbulence. Please note that we follow all recommendations issued by the health authorities in real time in order to adapt our procedures according to the situation and its evolution. We look forward to keeping in touch with you concerning eventual changes, here online. Thank you for your support during this complicated time.
– If you have booked your stay on our website or with our crew by email or phone directly:
– If you had booked your stay with one of our business partners (Booking.com, Expedia, Hotels .com…), please contact them directly. We have informed them of our new measures. If you have difficulties to postpone your stay, please contact our booking department.
– If you had booked your stay with Veepee, we can offer you to postpone your stay for a departure until January 14th, 2022 (excluding the period from December 18 to 31, 2021). Your request for postponement must be sent to our crew before May 15th, 2021 to : paris.reservations@explorershotels.com
– If you had booked via another channel (TO, travel agency, etc.), please contact them directly. They have also been informed of our new policy.
Because this situation is exceptional, we have decided to modify our usual sales conditions to offer you more flexibility, and to see you soon aboard! Do you want to take off with your family without any risk? You can book serenely and cancel your stay without charge at any time, by choosing our Super Flexible rate at the time of booking on our website. This rate allows you total flexibility with 0 risk of being charged in the event of cancellation until the day of arrival.
We look forward to welcoming you soon aboard with your family!
Your Captain Archibald
We are currently receiving a lot of requests. Your satisfaction is our priority and we will answer all requests. We appreciate your patience and understanding.
More information about prevention here:
– World Health Organization: https://www.who.int/
– European Centre for Disease Prevention and Control: https://www.ecdc.europa.eu/en
